Transforming Trust in the Age of AI
Connection. Transparency. High‑Trust Behaviors.
As organizations navigate AI adoption, digital transformation, and increasing workplace complexity, trust has emerged as a critical leadership capability. Grounded in the neuroscience of trust and Conversational Intelligence®, this program cultivates the mindsets, capabilities, and relationship-building skills leaders need to strengthen stakeholder trust, increase influence, accelerate collaboration, and lead change successfully in an environment defined by uncertainty and rapid technological advancement.
Participants engage in an interactive experience that combines personalized assessment insights, neuroscience, practical trust-building frameworks, application to real workplace challenges, and optional individual coaching. Through discussion, reflection, breakout exercises, and action planning, leaders learn how to strengthen stakeholder relationships and build trust in ways that support collaboration, alignment, and successful change
The result is greater self-awareness, stronger stakeholder relationships, increased leadership effectiveness, and a practical tools for building trust in ways that support team performance, organizational alignment, and successful transformation.
Program Elements
- TRUST Catalyst® Multi-Rater Assessment
- Individual 1:1 Coaching Debrief
- Two 2.5-Hour Interactive Virtual Sessions
- Neuroscience of Trust
- Conversational Intelligence® Frameworks
- Stakeholder Trust Mapping
- Interactive Application Exercises
- Participant Workbook & Field Guide
- Individual Action Planning
What Participants Experience
TRUST Catalyst® Multi-Rater Assessment & IndividualCoaching Debrief
Participants complete the TRUST Catalyst® multi-rater assessment and receive confidential feedback from managers, peers, direct reports, and key stakeholders. The assessment measures trust-building behaviors across five dimensions: Transparency, Relationship, Understanding, Shared Success, and Truth-Telling. Each participant receives a personalized trust profile and participates in a confidential coaching debrief to identify strengths, blind spots, and opportunities for growth.
Building Trust Through Conversations
Drawing on Conversational Intelligence®, participants learn practical approaches for building trust through everyday conversations and interactions.
Leaders develop skills to:
✨ Build trust intentionally through communication
✨ Strengthen understanding across differing perspectives
✨ Improve listening and inquiry
✨ Increase transparency and accountability
✨ Foster collaboration and shared success
✨ Create alignment during periods of change and uncertainty
Trust, Stakeholder Relationships & Leading Change
Participants explore the neuroscience of trust and learn how trust influences stakeholder relationships, collaboration, decision-making, and willingness to embrace change. Through this lens, leaders gain insight into how trust influences stakeholder relationships, credibility, influence, and collaboration, and what leaders can do to create greater openness, engagement, alignment, and commitment across teams and functions.
Topics Include:
✨ Trust and distrust in the brain
✨ Protect versus Partner mindsets
✨ Cortisol and oxytocin responses
✨ Psychological safety and team performance
✨ Regulation and self-awareness during challenging interactions
✨ The relationship between trust, engagement, innovation, and change adoption
Strengthening Stakeholder Relationships
Participants apply trust concepts directly to the stakeholder relationships that influence their success. Through stakeholder mapping, assessment insights, breakout discussions, and practical application exercises, leaders identify trust strengths and gaps within critical relationships and develop strategies to strengthen alignment, collaboration, and commitment during periods of change and uncertainty.
Participant Outcomes
Participants leave with:
- Insight into their trust-building strengths and opportunities through the TRUST Catalyst® multi-rater assessment.
- An understanding of the neuroscience of trust and its impact on stakeholder relationships, collaboration, and change.
- Practical concepts, tools, and frameworks they can immediately apply to build trust and strengthen stakeholder relationships.
- Strategies for increasing transparency, understanding, collaboration, and shared success.
- A personalized action plan for strengthening trust and leadership effectiveness.
Overview
- Elevates: Trust‑based leadership, psychological safety, alignment
- Strengthens: Connection, transparency, high‑trust behaviors
- Powered by: Neuroscience‑based
- Format: 5‑hour immersive | 360° Trust Assessment + 1:1 debrief
- Ideal for: All leaders navigating change | 5 CPEs
Get Started Today
Connect with an EWF specialist to see if Transforming Trust in the Age of AI is the right fit for your leadership journey.